My nanny just found out she has kidney cancer. She is in the hospital and has been since Monday. At least 4 of the nurses on her floor are SO smurfing rude. They order her around like she's a child. She is 74 years old, she doesn't need someone telling her and demanding her to do things.
When she calls for them, which............is maybe once a day, it takes them an hour..or two hours to come.
She had a catheter, even though...She can walk and go to the bathroom on her own. She has gotten a lot of strength back in her legs, yet...The nurses kept saying they were going to call the doctor and ask if they could take it out...and they never did. She FINALLY got it out today. Even though she can walk to the bathroom with assistance, they are making her use a potty chair because they don't want to help her get to the bathroom.
My mother asked if it was okay for her to take a shower with her catheter in...and the nurse said "uhh..well YEAH!" with the biggest attitude as if my mother was stupid for asking.
She wanted to go for a ride in the wheelchair to get out of the room and see some sunshine and her doctor said it was perfectly fine, even though the nurse before had said no. My brother in law asked the nurse when the wheelchair would be there...Her reply? "uh..whenever someone has the time to bring one down." So, my DH and brother in law went down the hall and asked another nurse and she found one right off the bat with no problem.
My mother bought my nanny an e-cigarette. Two nights ago, she took a puff and put it on her table...Woke up the next morning and it was gone. My mother searched and searched for it and it was nowhere to be found. Which means...One of the nurses who came in straight up STOLE it.
I could go on and on and on about how smurffy they are. She just found out she has cancer, yet...They show no compassion whatsoever. My grandmother doesn't deserve to be treated that way. Is there someone at the hospital I can talk to about this issue?
Call hospital management, usually there's a number up in the room you can call, and tell them everything you just told us. I would be absolutely livid... I'm so sorry you're family is going through this...
That is TERRIBLE I had a really smurffy nurse after I had an ER cestion with my son - I hadnt gotten to see him - he nearly died - and I was REALLY emotional and crying - I was highly doped up on Morphine so wasnt to coherent - and in the middle of the night I scratched my head and the Iv line got caught in my hair and got pulled out - I felt stuff dripping all over my hand and thought it was blood so I fumbled around and found the nurse call button and she came in and I told her what happened - she YELLED at me and said "WHAT ARE YOU DOING YOU NEED TO PAY ATTENTION TO WHAT YOU DO" and then commenced to sticking me I dont know 20 times trying to get a new line when FINALLY another nurse walked in and asked what was going on and she tried to act all nice and stuff - and walked out and I told the other nurse which was her supervisor (I didnt know) what was going on and she had the nurse moved to another area and sincerely apologized -
I would DEFINITLEY go to human resource and make sure you have the exact names of the nurses that were doing it -
as far as the catheter(sp?) it was probably just in to measure urine output to make sure the kidneys are producing enough - that is typical for Kidney cancers - she may end up having to do that often - and the potty chair thing also has measurments along the sides to show urine output - when I had my son my Kidneys were starting to fail so I had to have the cath for several days and when they took it out I had to pee in that ridiculous potty chair thing -
I really hope things start to look up for your nanny!! I will pray for her!