Quoting Vivian [♥]:" I know of others who had their stuff cancelled when the new year started. They were told their review ... [snip!] ... strange to me. I hope you don't have to go through all of the qualification stuff again and they just reinstate everything!"
The lady just came back. What happened was a glitch in the system.
When I had my miscarriage in August the system some how missed my new application (done online) on November 1. Luckily now they do see my application so they are trying to see if they can use that application since the system basically booted me out.
I won't ever do another online application again!