Quoting lolajessup:" I'm still waiting on my jcp order from black Friday as well. We got dd some Uniforms and she's bein all ... [snip!] ... 4-7 days and 7-10 days for the other company they carry. Well I got the sweater from the longer shipping place. Seriously? Wtf?"
Quoting MzDENISE:" Call and talk to customer service. They are REALLY good at trying to make their customers happy. Once, ... [snip!] ... had to be canceled because they weren't in stock anymore. They refunded my money AND sent me a $50 gift card to jcpenny "
Quoting InkDMomma:" I did and they said that I should have gotten it because it has delivery confirmation. That was that."