WELL I learned my lesson

From ordering from JCP online.

SO all of my stuff shipped out on the 27th it says...
I still have no received the pants part of my son's outfit.. I got the rest last week.
I call and also checked online and it says they have delivery confirmation for the pants. WELL WHERE THE SmUrf ARE THEY?!
These people are ruining my smurfing happiness. I just wanted all of the smurf so I can take Christmas Card pictures!! uuuuggghhhh
These pants better show up or I will cut someone...

I felt that way last weekend.. All of our clothes came except DH's shirt from Hollister. Our picture appointment was on Sunday. So Saturday i rescheduled. His shirt came on Monday.

We finally got to take the pictures yesterday.

I'm still waiting on my jcp order from black Friday as well. We got dd some
Uniforms and she's bein all pusy that she wants pants for school. It said it ships in 4-7 days and 7-10 days for the other company they carry. Well I got the sweater from the longer shipping place. Seriously? Wtf?

Quoting lolajessup:" I'm still waiting on my jcp order from black Friday as well. We got dd some Uniforms and she's bein all ... [snip!] ... 4-7 days and 7-10 days for the other company they carry. Well I got the sweater from the longer shipping place. Seriously? Wtf?"

EXACTLY what happened to me!
I ordered on Black Friday too.
This is smurfing ridiculous.

Call and talk to customer service. They are REALLY good at trying to make their customers happy.

Once, I ordered an outside bench and table for my LO. It was only around $20. The ordered had to be canceled because they weren't in stock anymore. They refunded my money AND sent me a $50 gift card to jcpenny

Quoting MzDENISE:" Call and talk to customer service. They are REALLY good at trying to make their customers happy. Once, ... [snip!] ... had to be canceled because they weren't in stock anymore. They refunded my money AND sent me a $50 gift card to jcpenny "

I did and they said that I should have gotten it because it has delivery confirmation.
That was that.

Quoting InkDMomma:" I did and they said that I should have gotten it because it has delivery confirmation. That was that."

Ask to speak to someone higher than the person you were talking to.

I'm going to call back after my mail gets here today, because if it's not there then someone smurfed up.