Quoting Dr. Paradigm Shift:" <blockquote><b>Quoting FroggysMommy:</b>" It sucks. She sucks the life out of everyone ... [snip!] ... thing. SMILE BIGGER is just so, crazy horror movie. And I for sure as a shopper don't appreciate the technique she's using."
Oh yeah... and others don't appreciate it either. I get compliments from customers for how I approach them and interact. You can tell they don't like her. Today I was helping a customer talk about our sizes and she was all "Well I don't think this kind of pants will fit our chubby baby, I wish you had stuff like ABC" and was ready to leave and I'm all "Wait we do have those kinds of clothes! Come over here and I'll show you" and showed them these outfits. She said "Wow you have more than I thought, thanks for taking your time to help me!" I didn't need to try to upsell anything, I did awesome. More people bought things by me simply saying stuff like "Well at my daughters age she wore this kind of stuff...." and they follow my lead with buying clothes. No use bs'ing people. It works to be honest and genuinely nice and people will buy stuff from there.
BUT.... now theres this issue with this chick at work. The girl is weird. She's new and just kind of out there. I think I previously posted about how she was the girl that wanted to know who talked smurf about each other and what the gossip was at work.
Well today she was trying to process a return. She is bitching about "The manager won't come and help me, she's busy but I need help!!" She was on the verge of losing it. I stopped what I was doing, went and helped her figure out her issue. I said "I'm newish too, I don't know everything either, just take a breather, apologize to the customer for not knowing, and don't stress. It will get figured out." I was totally calm and used my "teacher voice." lol
Well later on we are in the back and she says "I hate this smurf, I work 8 hours next week. Like why the hell is everyone getting more hours than me?"
Then the kicker starts. A quick back thought... today I was 20 minutes late and called my manager almost 2 hours before to tell her a family emergency happened. I said "I may or may not be late but if I'm late I won't be long. I will gladly take my call-in shift today to make up for it, I just really need to tend to family matters." My manager says "We needed your call in shift anyways, so go ahead and take your time and we will see you when you get here. It's no problem." So all is cool. Then almost 2 weeks ago I didnt have a sitter last minute because Lily was home from school, so I called in and said I just couldn't be there because of Lily. The manager said "Well it's slow today so it's okay." Then earlier this week I was given a schedule that showed me as NOT working when the main schedule showed me working. This happened to another girl the day prior, so my manager said "I think the database had an error, because this happened earlier this week. Come in if you can, otherwise I understand because it's not your fault." That's the only times I haven't been there, or have been late. Otherwise I've been early. I am always early. I dont like being late, lol.
Well this girl said "So why do you have more hours than me, like why aren't you fired?" I was confused as smurf. I said "What do you mean?" She said "You work from 12 to 8 today. I worked 4 hours. I only have 8 hours this week, you get 20 and others get more. You are like, never here and late every time." I looked at her like "What crack are you on?" Keep in mind that when I called in because Lily didnt have a sitter.... she wasnt even hired. She was there today, and saw me come in late. 20 minutes, which was excused. She is a new worker. So I said "I'm always here for my shift and when a problem arises the manager has okayed it. I had a family emergency today, and it was no problem. I have no idea what you are talking about." She said "You are always calling in and are late all the time, like, I just don't know how you have your job and I get these smurf hours and you get more than me." I walked away before I would blow. I talked to another manager that I'm close with and I'm all "Seriously, have I ever pissed anyone off?" And shes all "You are not late all the time or calling in... you've been excused and you make up for it (like staying late or coming in on others shifts). I just had my mouth drop at this chick.
Then later on she's having another fit. One, the fit was because she thought an associate was late coming in from her break. She apparently approached this associate and said "You were gone longer than you were supposed to" and when the person said they took the appropriate break she got ticked and called her a liar and had a real problem with it. She was then bitching to other associates, in front of customers "I was supposed to start my break, because of her taking a 40 minute lunch instead of 30 I'm late on my break!" My manager talked to her and said "If you have a problem with an associate you come to me, you do not gossip to other people." The girl looked at me and said "She saw her come back at this time, she was late!" I said "She took her break immediately after me. I came back at 440, she came back at 510. I know it because I was ringing up customers and saw the time. She wasn't long on her break." Girl has a pissy look.
Then later she had to count out her drawer and says to ME "Dont you think the manager should be here, like I need to leave and she needs to count down my drawer, like dont you think thats crap?" shes yelling it across the store. I said "I cant count you out, I can find Rosanna but otherwise I cant tell you what to do." She gets all pissy. Again.
So work was LOVELY with this chick. And then not to mention my manager was being a smurf again because the early manager told me to stock shoes a certain way... and then my other manager wanted it a different way. Not too bad though.
But that one girl... man I work with her tomorrow, cant WAIT to see her attitude tomorrow! ;)