Forums > Free for Allby: jenn♥[+2]

can they do that?

posted 3rd Oct
So DH has a loan through Genesis. For the month of September his payment fell on a day we just couldnt make the payment, so MIL offered to pay it for us so it wouldnt be late and we could just pay her back the amount. She paid it almost a week before it was due, and she paid the full amount. Now I never check my account unless im putting money in or taking it out. But since I was going to get gas today and I didnt want to overdraw my account, I wanted to see how much was in there. My account was already negative $251.75. I thought it must be a mistake, since I made it so I cant overdraw my account, if the money isnt there it wont let me take the money out or use my card at all. So I check my account history to see what was going on, and it says that I used my card for DH's Genesis loan, and then there are the ridiculous amount of overdraft fees and fees from both Genesis and my bank for "bouncing a check". So I call MIL, who works at the credit union I use and she looks into my account, and DH's loan people went ahead and pulled a payment out of my account the day after MIL made the payment on the 13th, even though the account wasn't even due till the 17th. Im on hold with them right now, but how can they just take the payment out of my account like that, ESPECIALLY since we had already paid them the day before and his account wasn't past due? I always pay online and I never signed anything authorizing them to automatically take money out of my account, so they shouldn't have been able to just take money out correct? MIL says the only way she knows is if me or DH authorized a payment, but neither of us did.  
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I'm due September 23rd (a boy), have 1 child & live in Sacramento, California
posted 3rd Oct
if you didn't authorize auto payments they cannot do that.
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I have 2 kids & live in Havana, Cuba
posted 3rd Oct
Happened to me once it will say negative and then the money will go back in with a fee of 40$ since the money was not in there for the payment
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I'm due September 26th (a girl), have 3 kids & 3 angel babies & live in Beaumont, Alberta
posted 3rd Oct
Quoting Captain Obvious:" if you didn't authorize auto payments they cannot do that."

  So not only should they release the money they took, they also need to pay the overdraft fees. I'd be livid.
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I'm TTC since November '12, have 2 angel babies & live in Cleves, Ohio
posted 3rd Oct
Never mind you did not authorize payment withdraw lol
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I'm due September 26th (a girl), have 3 kids & 3 angel babies & live in Beaumont, Alberta
posted 3rd Oct
Quoting kthx.:"   So not only should they release the money they took, they also need to pay the overdraft fees. I'd be livid."
Im just so mad. So now we have to wait 4-6 weeks for them to process our claim. So im overdrawn and instead of paying our bills this month Im going to be paying off these late fees.
SmUrf. 
quotesmurfs?
I'm due September 23rd (a boy), have 1 child & live in Sacramento, California
posted 3rd Oct
Quoting jenn♥:" Im just so mad. So now we have to wait 4-6 weeks for them to process our claim. So im overdrawn and instead of paying our bills this month Im going to be paying off these late fees. SmUrf. "

Omg. Raise hell! Those late fees can get pricey :/
quotesmurfs?
I'm TTC since November '12, have 2 angel babies & live in Cleves, Ohio
posted 3rd Oct
Quoting kthx.:" Omg. Raise hell! Those late fees can get pricey :/"
Oh I have been. Ive been talking to every supervisor I can get a hold of. Hell even if I did authorize a payment im not sure how they could just take the money after we made the payment on time. But im supposed to be getting another call tomorrow morning to speak to someone else about this because I dont have time to wait 4-6 weeks for them to pay my money back because of their mistake.
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I'm due September 23rd (a boy), have 1 child & live in Sacramento, California
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