Quoting Captain Obvious:" if you didn't authorize auto payments they cannot do that."
Quoting kthx.:" So not only should they release the money they took, they also need to pay the overdraft fees. I'd be livid."Im just so mad. So now we have to wait 4-6 weeks for them to process our claim. So im overdrawn and instead of paying our bills this month Im going to be paying off these late fees.
Quoting jenn♥:" Im just so mad. So now we have to wait 4-6 weeks for them to process our claim. So im overdrawn and instead of paying our bills this month Im going to be paying off these late fees. SmUrf. "
Quoting kthx.:" Omg. Raise hell! Those late fees can get pricey :/"Oh I have been. Ive been talking to every supervisor I can get a hold of. Hell even if I did authorize a payment im not sure how they could just take the money after we made the payment on time. But im supposed to be getting another call tomorrow morning to speak to someone else about this because I dont have time to wait 4-6 weeks for them to pay my money back because of their mistake.
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