Quoting Daniee:" Hold down the center button (home) and the button on top at the same time, hold it until it goes black the the apple sign comes back again and it should reset."
Quoting ♥B&A:" i've done that several times and it just goes back to the screen and it just goes back to the screen with the apple and stays there"
Quoting Not tellin:" Have you reset the phone via iTunes on your computer?"
Quoting Daniee:" Hmm, I don't know. Maybe you'll have to restore it on iTunes but then you will lose everything besides things backed up onto iCloud."
Quoting Daniee:" <blockquote><b>Quoting ♥B&A:</b>" i have my phone plugged up to my computer ... [snip!] ... but it won't connect to it at all"</blockquote> Dang, well I hope it just starts working, how long have you had it?"