Compass S310 Carriage Stroller - any opinions?

posted 9th Nov '05
I am wondering if anyone has had experience with Compass strollers... What is your opinion? The S310 model appears to have a lot of great features: reversible handle, rubber tires, four-position recline, steel bearing wheels, and all for only $119. It appears to be a great deal. I am curious how many people own one because I don't see them around and there are only a handful of internet retailers.

Thanks for the feedback!
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I live in Austria
posted 10th Nov '05
The scant amount of consumer data is fairly mixed. In general, I'd recommend against going with Compass until they've proved their mettle on the stroller market. From what I've seen there are about half the parents happy with the nice price on the 310 and it's overall performance. Everyone was pleased with the tires and the reversible seat (which requires you lock the wheels to use it in the carriage position).

BUT then there are those who are going to tell you about how the wheels wobble, it's too heavy, and worst of all there was a report of the stroller spontaneously folding in half when being lowered down a step-- and this was the same day the stroller was purchased. On top of everything, I have yet to read one good customer service reveiw about the Compass people (and that's one of those things that just makes you doubt the entire company's policies).

Ultimately, it's just a risky choice based on the info out there. It's entirely possible that you purchase the 310 and everything is hunky dory, but I'd venture on the safe side when it comes to stroller and babies.

Let me know if you have any further questions.
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I have 1 child & live in San Francisco, California
posted 11th Nov '05
Thanks for your input. I purchased the Compass before I read your words - big mistake! The stroller looks great, and, in theory, seems like a wonderful idea. In practice it is not a very smooth ride.

The fixed-wheel locking mechanism is poorly built and not sturdy enough to create truly "fixed-wheels". It is made from plastic and would probably eventually even fall apart entirely. When one attempts to back up - let's say, in a tight space, where that's the only option - the back two wheels begin to splay in opposite directions. After a very short distance (perhaps one or two feet) the tires are so splayed, it impossible to back up at all. You are stuck, unless you physically lift the stroller and start over again.

The other major design flaw I found was in the distance between the wheels and my feet. I was contstantly hitting my toes against the wheels. This quickly grew extremely annoying.

The particular stroller I purchased had a problem with the leg-adjustment. I could not get it to properly lock into place. Fortunately for me, this created the perfect opportunity for a 100% refund with my prompt return!
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I live in Austria
posted 12th Nov '05
Glad the refund worked out! Phew! Nothing worse then being stuck with something you paid for but don't want.
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I have 1 child & live in San Francisco, California
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