I would like to add Jai. *This is an unusal add, but she deserves to be recognized for it.* <3
Well I bought a pair of sneakers, outfit, and a onesie from her, and she shipped it very quickly, but I didn't get it, b/c it was delivered to the wrong address. It was NOT her error at all, b/c she mailed it to the right address, the post office screwed up big time! I told Jai about it and she told me to keep her updated about it. So I called the post office and filed a lost package claim and gave them the delivery confirmation number. Well they closed the case b/c I did NOT have insurance on the package, and as far as they were concerned, the package was delivered, so it was out of their hands. I went back to Jai and let her know that the case was closed and the post office would NOT do anything about it, so she offered me a partial refund WITHOUT me even asking.
She did NOT have to refund me, b/c she did mail the package and the delivery confirmation confirmed that the package was delivered. It was NOT even her fault. It feels good to know that BG still have excellent sellers with excellent customer service skills like Jai! Anyway, she is an excellent seller, b/c all of this happened BEFORE the new selling policy on BG, so she did not have to do anything, but she did. I truly appreciate her and I will be a loyal customer to her. I know that there is alot of bullsmurf with selling on BG, so I wanted to share my good buying experience on BG. She lost out on money and so did I, but out of the kindness of her heart, she still refunded me half, even though she did not have to at all.
Seriously she is a good seller, give her a try ladies! She went above and beyond excellent customer service! I am truly amazed! <3